Refund policy

At Omonso, customer satisfaction is our priority.

Return Period

You may request a return or refund within 30 days of receiving your order.

Refund Processing

Approved refunds will be processed within 7 business days to the original payment method.

Return Conditions

Items must:

  • Be unused and in original condition

  • Include original packaging

  • Not be damaged by misuse

Non-Returnable Items

  • Used or damaged items (unless defective)

  • Final sale or clearance items (if applicable)

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours at:
contact@amonso.shop

How to Request a Return

Email:

  • Order number

  • Reason for return

  • Photos (if applicable)