Refund policy
At Omonso, customer satisfaction is our priority.
Return Period
You may request a return or refund within 30 days of receiving your order.
Refund Processing
Approved refunds will be processed within 7 business days to the original payment method.
Return Conditions
Items must:
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Be unused and in original condition
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Include original packaging
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Not be damaged by misuse
Non-Returnable Items
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Used or damaged items (unless defective)
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Final sale or clearance items (if applicable)
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours at:
contact@amonso.shop
How to Request a Return
Email:
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Order number
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Reason for return
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Photos (if applicable)